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Accelerate Education and the Service Desk will be closed on Wednesday, December 25th, and returning on Thursday, January 2nd. We hope you all have a wonderful holiday season.  See you next year!

Showing articles from password tag

Password Required for Module, Activity, or Assessment

If you are required to enter a password to access a module, activity, or assessment,   please contact your school or your teacher to obtain the password. The Accelerate Education Helpdesk is not authorized to provide these passwords.

How to Reset Password

To reset a forgotten password: 1. Click on the three dots to the top right corner of the login page. 2. Click on Forgot password . 3. Enter your username in the designated field of the smaller window that popped up. 4. Click on OK . 5. A password reset link will be sent to the E-Mail linked to your…

My account is locked out

If you see the 'Unable to login' message pop up, make sure to click on Details . The Details will let you, if your account it locked out. An account lockout can only be reset by an administrator. You may contact your school administrator, or you are welcome to reach out to us here for assistance. Kindly kn…

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